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  1. #1
    Join Date
    Mar 2018

    uPrint Plus won't calibrate

    I had to move the platform that the modeling base sits on in my uPrint Plus to get to a part that fell behind it. I tightened it back in place, but now no matter what I do to the platform, the printer cannot "calibrate." Since it won't calibrate, I can't even print out the calibration square to get things in spec again. Any advice? I don't have a maintenance contract for this unit anymore (I don't even think they offer it for this old of a unit), so I am trying to revive it from its current boat anchor state.

    I contacted Stratasys directly last week, but haven't heard back yet.

  2. #2
    Join Date
    Dec 2017
    Hi, I don't have a uPrint and I don't know exactly what you've done but if my Dimension printer had a similar problem this is what I would do:

    1. I would physically try to wiggle the platform attempting to see if there are any obvious problems like damaged bearings.

    2. I would check the probe mechanism in the head under magnification to see if it has been damaged or jammed.

    3. If there is any sign of damage to the probe in the head I would take a DMM and verify that it's functioning.

    4. I would take a precision spirit level like a Starrett No. 98 or similar and check the platform is level on both ends (+&-) in X and Y.

    5. If none of that indicated the probable cause I would then remove the platform completely and inspect everything.

    6. Rinse and repeat.

    Best of luck

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