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  1. #1
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    Need tech help with connecting to Dimension sst1200es - "Error: Printer disconnected"

    I'm the original owner of this Dimension sst1200es that I haven't used in more than several months. Stopped paying the maintenance fee many years ago. Turned it on today and Catalyst 4.4 is telling me "Error: Printer Disconnected".

    I don't know a whole lot about troubleshooting these.

    It's not coming up in the "Add from Network", but when I type its IP address into Chrome I get a connection to it with some info about current temps and it being out of material. The current job start time is showing Dec 31, 1969 which is suspicious.

    I've never had a problem just loading up CatalystEx and printing. Does anyone have any suggestions on getting it going again? Thanks!

  2. #2
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    OK, fortunately this was an easier fix than expected.

    Just needed to start CatalystEX with Run as Administrator.


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